Frequently Asked Questions

Questions? We have answers, but if you don’t find what you’re looking for, please feel free to e-mail us at info@fullthrottletoursaruba.com or give us a call at (480) 626-0776 (US) or (297) 741-8570 (Aruba)

Do I have to book my tour in advance?

Yes – booking in advance makes it more likely you will get the date and time you prefer to do this speedboat and snorkel tour. If possible, we will accommodate same day reservations, but our speedboat is limited to only 10 passengers, so planning ahead is key!

Can cruise ship passengers participate?

Yes! This activity is perfect for a cruise shore excursion. It will take you about 10 minutes to walk from the ship to our dock! We have two time choices for our tour, so it should coordinate well with the time you have in Aruba.

Is transportation provided to the dock?

No, but it’s super easy to get to us, so don’t let this stop you from booking! If coming by taxi, ask to be dropped off at the Renaissance Marina across from the Crystal Casino. If coming by public bus, there is a bus stop just minutes away from the dock. If you are driving your own vehicle, arrive at Renaissance Marina and park in one of the white public spaces available.

Is there parking nearby? Do I have to pay to park?

Yes and yes. Public parking is available at Renaissance Marina. The closest lot is the one located near The Paddock Restaurant. There is an additional parking lot just over the bridge at the Seaport Marketplace/Casino. To avoid that parking ticket you didn’t plan to pay for or being towed away, please be sure to pay your parking fees at one of the kiosks in the lot.  Pay for a minimum of 3 hours to cover the time you will be with us.  Another thing to remember is the yellow lines are reserved spots, so you will need to choose a spot with white lines.  Check Aruba Parking Authority’s Facebook page or website for the latest rates.

What if I'm running late and miss the check-in time?

Check-in time is 30 minutes prior to departure. This means you need to be at the dock by 9:00 for the morning tour and 1:00 for the afternoon tour. Please plan ahead for traffic or unforeseen things that will make you late. It’s a small island, but the streets can be quite busy when our tourist friends are all visiting!  We would hate to have to leave without you, so please don’t be late.  It never hurts to be early, plus you could grab a cold drink at a nearby bar while you wait!

What if it's raining on the day of my tour?

A little liquid sunshine never hurt anyone! As long as the captain determines it’s still safe to proceed, our tours will continue. Aruba weather experience shows that rain is usually a very temporary situation, so we’ll just keep moving! If you haven’t received a cancellation e-mail, the tours are still running. If you’re still not sure if you should show up, please contact us for confirmation. In the rare event that a tour is cancelled due to weather, we will give you the option to reschedule, based on availability.

What is your cancellation policy?

If Full Throttle Tours Aruba has to cancel a tour for any reason, we will make every possible effort to reschedule you for a day/time that’s convenient. Reasons for cancellation would be extreme weather conditions or equipment failure. Also, we require a minimum number of passengers in order to operate a tour, and should that number not be reached, you will be notified to reschedule.

If, for some very good reason, you cannot make your regularly scheduled tour time, as a courtesy, please contact us as soon as you know you can’t make it so someone else will be able to fill your seat. If you need to reschedule your date/time, these changes will be made based on availability.

If you are arriving on a cruise ship and your itinerary changes, we totally understand and will monitor the ship schedules and do our best to accommodate any changes.

For Private Charters, at least five days advance notice must be given to Full Throttle Tours Aruba in order to avoid cancellation fees.  For the full Cancellation Policy, please read our Booking Terms and Conditions.

Is this tour for everyone? Who cannot participate?

Short answer – No.

Long answer – It’s our priority to give the best experience on the water despite age or physical limitations!  However, your safety comes first. Due to the unpredictability of sea conditions, we do have to place some limits on those who can participate. If you’re pregnant, congratulations, but this tour is not suitable for expecting mothers. For those with chronic neck, knee or back problems, we feel your pain, but also don’t want to add to it. Therefore, we recommend you do not take part in this activity. The dock is wheelchair accessible, but one must be able to step down into the boat and be able to stabilize yourself during the ride. If you’d like to let us know of any special needs ahead of time, we will accommodate to the best of our ability!

Can I bring my kids along?

Of course, but your little ones must be at least 4 years old, able to understand and follow safety instructions, and be supervised at all times. Unsupervised children will be given Full Throttle Punch and taught how to talk like a pirate!

Is there shade on your boat?

Answer for Is there shade on your boat?  There is – however, keep in mind Aruba has a lot of sunshine, so shade is limited.  We do have a small covered area but because of the the movement of the boat, you may not always be covered.

How fast do you go? Will I get wet during the tour?

Faster than a speeding bullet, more powerful than…Oh wait, went too far. We aren’t exactly Superman, but we will have some speed involved. Keeping safety in mind at all times, the captain will determine appropriate speeds for sea conditions. You will definitely get wet while you snorkel or swim. Depending on sea conditions, you may or may not get splashed while the boat is underway.  Better to be safe than sorry, so plan to get wet!

Are there restrooms?

Unfortunately, our boat does not have the capacity to include a restroom. Please be sure to take care of business before boarding.

What can I bring with me? Is there storage aboard the boat?

Keep in mind that space is limited, so leave your suitcase at home! The good thing is you will be provided a dry storage bag to be sure all of your non-water friendly personal items will be kept safe.  The bags will hold small items such a purse, wallet, camera/phone and a few pieces of clothing.

Due to the high speeds, there is a risk of things being blown off the boat, so be sure to hold onto your hat while we are moving! There is a great chance that any loose items like hats and hair accessories will be blown off.  We are NOT responsible for retrieving lost items and we would be sad if you gave your favorite hat to the fish.

Please plan to bring sunscreen, a towel, a camera, and your excitement to spend some time with us!  Please note, if you are planning to use the spray type sunscreen, we ask that you apply before getting onto the boat as our materials are already sun proof and don’t need the extra protection. The moral of this story is, if possible, use lotion as your sunscreen.

Also, we will ask you to remove your shoes before boarding, as barefoot is the only dress code accepted!

Can I just come along for the boat ride even if I don't want to snorkel?

Absolutely! Whether snorkeling is your thing or not, you will still have a good time. You never have to leave the boat if you don’t want to! (Meaning at least until we return to the dock – residency on board is not recommended!)

I've never snorkeled before, will you show me how?

Yes!  Our crew is here to make this a special day in any way they can and if you need some extra assistance, just ask!  If you’re a little nervous about being in the water or not the best swimmer, flotation vests are available and will be a big help. Our captain and crew will try to foresee your needs, but again, just ask if there’s something they haven’t thought of.

What if we have our own snorkel gear?

Then bring it! Whatever you are most comfortable using, feel free to bring it along! Our snorkel gear is free to use, well maintained, clean and comfortable. You will receive a mask, snorkel, fins and life vest upon boarding the vessel, and then it’s yours to keep for the duration of the tour. However, when we get back to the dock, we will ask you to return our stuff.

How do I get in and out of the boat?

Jump! Well, only if you want to. Getting into the water is easy and you have choices – just slide over the side or if you’re not that adventurous or worried about getting your hair wet, there is a handy ladder to get you in the water. Same goes for getting back in the boat- should be a piece of cake with the ladder and as always, the captain and crew are there to help.